Terms of Service
By using TillyPay, a product offered by Bendrix & Bendrix ****UG ****you are legally bound to the terms of this agreement.
Agreement, Terms, Terms of Service
This document located at https://tillypay.com/tos, titled "Terms of Service Agreement"
You, User, Customer
Any individual, business or organisation that has accepted these Terms by using or with intent to use the TillyPay Service
The TillyPay website located at https://tillypay.com and any valid subdomains
Acceptance of Terms
By using the TillyPay Service in any form You submit to being bound by these Terms and any additional terms and conditions in any policies mentioned in or linked to in this Agreement.
If You are acting on behalf of a company or other legal entity with authority, its affiliates and all users who access the TillyPay Service through Your account are bound to these Terms.
TillyPay uses the Stripe platform and API and your Stripe account, through Stripe connect to process debit and credit card payments for your TillyPay account and products. TillyPay as defined by the Stripe Terms of Service is a "Partner Application".
By using the TillyPay Service and agreeing to these Terms you also accept and are bound by Stripe's Terms of Service.
You, the User understand and agree that TillyPay shall not be held liable for any payments and monetary transactions that occur through Your use of the Service and that all such payments and transactions are handled by Stripe. You agree that TillyPay shall not be held liable for any issues regarding financial and monetary transactions between You and any other party, including Stripe.
You are solely responsible for all transactions (one-off, product purchases, recurring subscriptions, refunds and cancellations) processed through TillyPay and/or Stripe. TillyPay will not be liable for any losses or damages arising from invalid or fraudulent transactions through usage of the Service or connected Stripe accounts. This includes but is not limited to transactions that were not processed due to a network communication issue. If you process a transaction it is Your responsibility to ensure it has been fully settled.
TillyPay uses the Stripe API to run this Service, the Stripe API is subject to change at any time and such changes may adversely affect this Service. You hereby concede to holding TillyPay liable for any affects intentional or unintentional that Stripe's actions may cause to Your TillyPay account, Your Stripe account, or Your business.
You must not process credit or debit cards through TillyPay which you are not authorised to do so, or which are stolen.
You understand that you are subject to any fees Stripe charges for all transactions made through TillyPay and Your Stripe account.
You are solely responsible for calculating, reporting (to the relevant tax authority) and paying any taxes incurred as a result of payments received as a result of using the TillyPay Service.
You understand that You are responsible for all customer service issues regarding your products, services and transactions, including pricing issues, order fulfilment, cancellations, refunds, returns, functionality and warranty, technical support, customer feedback concerning your policies, staff or processes. You will clearly distinguish Yourself as a separate entity from TillyPay. TillyPay will be responsible for customer service issues relating to TillyPay accounts.
In order to accept payments through the TillyPay Service you must setup an account. During the account setup process You will be asked to enter an email address and legal name, You must accurately provide the name of Your business or Your legal full name and a valid email address for You or Your company and connect an authorised Stripe account.
You may not use the Service to sell or distribute offensive (as determined by TillyPay) or illegal content (goods, software, products or material). Offensive and illegal content include: things that are sexually-oriented or pornographic, drugs, gambling, things that promote hate or violence towards others. Should you distribute offensive or illegal content, you will have your account immediately suspended and all data there-in deleted.
We reserve the right without discussion to cancel & revoke your TillyPay account, this may be because we deem it necessary for security, fraud prevention or because of an abuse of the system. Your contract with Stripe will continue and your ongoing payments would depend on Stripe's course of action.
Accountability of Fees, Chargebacks & Fraud
We are not held accountable for any additional fees arising from chargebacks, error or marked fraudulent transactions. We will do everything in our power to limit these, but your business or you have a direct relationship with Stripe when it comes to these charges.
We also reserve the right to cancel your Stripe Connect account on the basis of fraud, intention or abuse of usage.
We have no plans to do so, but we do reserve the right to increase the platform fee, this is the fee charged on-top of Stripe. We will not do so without your consent and you are fully capable to terminate the service without receiving the extra charge.
You are responsible for protecting Your TillyPay and Stripe accounts email addresses, usernames and passwords. TillyPay will not be held liable for any losses or damages arising from Your failure to maintain the security of such credentials.
Updating Terms of Service
TillyPay reserves the right to update, modify or replace any of these Terms, suspend or discontinue the Service at any time by posting a notice on the homepage or informing You via Email. TillyPay may also impose a restriction on an parts of the Website or features without notice or liability.
Your continued use of the Service constitutes acceptance of any changes in Terms and you are responsible to check from time to time of change in this Agreement.
By posting any User Content via the Service, you expressly grant, and you represent and warrant that you have a right to grant, to TillyPay a royalty-free, sub licensable, transferable, perpetual, irrevocable, non-exclusive, worldwide license to use, reproduce, modify, publish, list information regarding, edit, translate, distribute, publicly perform, publicly display, and make derivative works of all such User Content and your name, voice, and/or likeness as contained in your User Content, if applicable, in whole or in part, and in any form, media or technology, whether now known or hereafter developed, for use in connection with the Service.
Email may not be used to provide notice
Communications made through the Service’s email and messaging system will not constitute legal notice to the Site, the Service, or any of its officers, employees, agents or representatives in any situation where legal notice is required by contract or any law or regulation.
Third party services
You acknowledge that TillyPay uses third party services to provision the necessary servers and services required to run the Service and cannot be held responsible for any interruption to the Service as a result of these third party services.
You expressly agree not to use the Service for any purpose that is prohibited by this Agreement.
As an example, but not limited to, You agree not to take any action through the Service that:
- Infringes any patent, trademark, copyright or trade secret.
- You know is misleading or dishonest
- Is illegal, abusive, harassing, deceptive, fraudulent, obscene, offensive, profane or invasive of another parties privacy.
- Contains malicious software or viruses designed to cause harm, disruption or gain unauthorised access to any system, data, account of TillyPay, Stripe or any other platform.
- Falsy represents You, or impersonates any other party.
- Bypass any software, hardware or physical security measures TillyPay has put in place to restrict access to the System
- Uses automated software to create accounts, crawl or harvest data from the Service
- Places an unreasonable load (as determined by TillyPay) on TillyPay's servers or network.
TillyPay does not guarantee uninterrupted access and operation of the Service. From time to time there may be service disruptions outside TillyPay's control.
ONLINE CONTENT DISCLAIMER
Opinions, advice, statements, offers, or other information or content made available through the Service, but not directly by the Site, are those of their respective authors, and should not necessarily be relied upon. Such authors are solely responsible for such content.
We do not guarantee the accuracy, completeness, or usefulness of any information on the Site or the Service nor do we adopt nor endorse, nor are we responsible for, the accuracy or reliability of any opinion, advice, or statement made by other parties. We take no responsibility and assume no liability for any User Content that you or any other user or third party posts or sends via the Service. Under no circumstances will we be responsible for any loss or damage resulting from anyone’s reliance on information or other content posted on the Service, or transmitted to users.
The service, is provided “as is,” without warranty of any kind. Without limiting the foregoing, we expressly disclaim all warranties, whether express, implied or statutory, regarding the service including without limitation any warranty of merchantability, fitness for a particular purpose, title, security, accuracy and non-infringement. Without limiting the foregoing, we make no warranty or representation that access to or operation of the service will be uninterrupted or error free. You assume full responsibility and risk of loss resulting from your downloading and/or use of files, information, content or other material obtained from the service. Some jurisdictions limit or do not permit disclaimers of warranty, so this provision may not apply to you.
Limitation Of Damages
Release to the extent permitted by applicable law, in no event shall the site, the service, its affiliates, directors, or employees, or its licensors or partners, be liable to you for any loss of profits, use, or data, or for any incidental, indirect, special, consequential or exemplary damages, however arising, that result from: (a) the use, disclosure, or display of your user content; (b) your use or inability to use the service; (c) the service generally or the software or systems that make the service available; or (d) any other interactions with use or with any other user of the service, whether based on warranty, contract, tort (including negligence) or any other legal theory, and whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose. Some jurisdictions limit or do not permit disclaimers of liability, so this provision may not apply to you.
If you have a dispute with one or more users, a merchant of a good, product or service that you pay using the Service, you release us (and our officers, directors, agents, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.
You agree that any cause of action related to or arising out of your relationship with the Company must commence within ONE year after the cause of action accrues. Otherwise, such cause of action is permanently barred.
This Agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of Germany.